Export FAQ's
Q. What information do you need to complete exports documents?
Q. What details do you need if we are going to claim a Common Agricultural Policy (CAP) export refund?
Q. What details do you need if we are exporting goods previously imported under Inward Processing Relief (IPR)?
Q. Are there any goods which you cannot complete NCTS / T-forms for?
Q. What information do you need if we intend to transit via Switzerland to Italy?
Q. How to complete an EUR1?
Q. Can you complete an EUR 1 on our behalf?
Q. Who can stamp our EUR 1’s?
Q. Can you complete an ATR on our behalf?
Q. Who can stamp our ATR’s?
Q. What do we do if our driver fails to present the documents to Customs at the time of departure?
Q. Can you tell me what import duty my customers will have to pay on goods we export outside the EU?
Q. If the wrong details have been declared at the time of export can we amend the details with Customs?
Answers
Q. What information do you need to complete exports documents?
A. These are the requirements for a standard export to a country outside the EU
Copy of the export invoice showing the packages and weights
If possible the commodity code(s)
Vehicle number
If the goods are destined to Switzerland or Norway we will also need to know the Office of Destination code for the clearance of the t-form.
Q. What details do you need if we are going to claim a Common Agricultural Policy (CAP) export refund?
A. We would recommend that you call us to discuss the requirements.
Q. What details do you need if we are exporting goods previously imported under Inward Processing Relief (IPR)?
A. Copy of the export invoice showing the packages and weights
If possible the commodity code(s)
Vehicle number
Your IPR number along with the address of your controlling Officer, or if you do not have an IPR authorisation – we will need a copy of the import entry, or at least, the entry number.
We need to know if the goods have been imported under IPR Drawback or Suspension.
If the goods have been imported under IPR Suspension we will need to know the Office of Destination code for clearance of the goods.
Q. Are there any goods which you cannot complete NCTS / T-forms for?
A. We cannot complete NCTS / T-forms for the following goods
Mobile phones and other high risk goods as detailed below:
1) HS Code |
2) Description of the Goods |
3) Minimum Quantities |
Ex 0102.90 |
Other live animals, of the bovine domestic species |
4000 kg |
0201.10 0201.20 0201.30 |
Meat of bovine animals, fresh or chilled |
3000 kg |
0202.10 0202.20 0202.30 |
Meat of bovine animals, frozen |
3000 kg |
0402.10 0402.21 0402.29 0402.91 0402.99 |
Milk and cream, concentrated or containing added sugar or other sweetening matter |
2500 kg |
0405.10 0405.90 |
Butter and other fats and oils derived from milk |
3000 kg |
Ex 0803.00 |
Fresh bananas, excluding plantains |
8000 kg |
1701.11 1701.12 1701.91 1701.99 |
Cane or beet sugar and chemically pure sucrose in solid form |
7000 kg |
2207.10 |
Undenatured ethyl alcohol of an alcoholic strength by volume of 80% vol. or higher |
3 hectolitres |
2208.20 2208.30 2208.40 2208.50 2208.60 2208.70 Ex 2208.90 |
Spirits, liquors and other spirituous beverages |
5 hectolitres (1 hectolitre = 100 litres) |
2402.20 |
Cigarettes containing tobacco |
35,000 pieces |
Q. What information do you need if we intend to transit via Switzerland to Italy?
A. Basically all we need is a copy of the drivers CMR giving full details of the packages, weight and description of goods for each consignment.
We will also need to know which route the driver intends to take. The most common routes are
Basel – Ponte Chiasso
Vallorbe – Iselle.
Q. Can you complete an EUR 1 on our behalf?
A. Under exceptional circumstances you can authorise a specific person to complete EUR’s on your behalf.
The authorisation must name a specific person and also give precise details of the declarations to be made on the reverse.
The different declarations which can be declared on the reverse of the EUR 1’s are
- Exporters who have manufactured / produced the exported goods
The goods on the movement certificate EUR1 were *manufactured / produced by the exporter and are classified under _ _ _ _**
They satisfy the appropriate qualifying process in Notice 828/829
- Exporters who have brought in goods for export in the same state
i) Goods manufactured / produced in the EU
“The goods shown on the movement certificate
EUR 1 were *manufactured / produced in the EU and are classified under
_ _ _ _**
Evidence their originating status in one of the forms specified in Notice 827
is held by me/us*
ii) Goods manufactured / produced in any other country
The goods were imported from ……..(name of country)
under cover of a *movement certificate EUR 1 / invoice declaration and are being re-exported in the same state. The goods are classified under _ _ _ _**
*delete as appropriate
** 4-figure tariff heading
If you are in any way unsure what declaration should be used then please double check with Customs, as should an EUR 1 be issued when not applicable it will have serious consequences for your customers.
If you complete EUR 1’s on a regular basis you should consider applying to Customs to become an approved exporter. If you become authorised you will then be able to insert a statement of origin on your invoices or packing lists. This will then save the need for a EUR 1 to be produced for each shipment as the declaration on the invoice / packing list acts as the EUR 1.
You will need to contact the Customs National Advice line on 0845 010 9000 option 3 for further details.
For an example of how to complete a EUR 1 click here
Q. Who can stamp our EUR 1’s?
A. Customs will no longer stamp EUR’s at the port(s) as they have centralised this service. We can arrange to have them stamped in Dover by Johnson Stevens Agency. The cost is currently £12.50 each. There will also be a small charge for our administration.
If you do not wish to pay you can send your completed EUR 1 to Customs who will process it and then post it back to you.
The address for Customs is
The Central Processing Unit
Customs House
Furness Quay
Salford
Manchester
M50 3XN
Q. Can you complete a ATR on our behalf?
A Yes we can. All we need is a copy of the invoice and, if we have not completed it, a copy of the NES.
You can apply for Approved Export Scheme that allows the exporter to quote an approval number on their invoices rather than producing a separate ATR for each consignment. Further information can be found in Customs Public Notice 812, Section 6.
For an example of how an ATR is to be completed click here
Q. Who can stamp our ATR’s?
A. Customs will no longer stamp ATR’s at the port(s) as they have centralised this service and now operates on a postal basis but for a charge we can arrange to have them stamped in Dover by Johnson Stevens Agency. The cost is currently £10 for the first one.
If you do not wish to pay you can send your completed ATR to Customs who will process it and then post it back to you.
The address for Customs is
The Central Processing Unit
Customs House
Furness Quay
Salford
Manchester
M50 3XN
Q. What do we do if our driver fails to present the documents to Customs at the time of departure?
A. We can only arrange for a NES to be issued retrospectively.
In additional to the details required to raise the NES we will need a letter of explanation, including your VAT number, explaining why the driver failed to report together with a certificate of shipment from the ferry company confirming when the vehicle departed.
Customs cannot issue retrospective documents for any consignments subject to a CAP reclaim or issue any retrospective NCTS.
For goods subject to a CAP reclaims or NCTS then the official line is that the goods would need to be returned to the UK to enable the documents to be authenticated.
Q. Can you tell me what import duty my customers will have to pay on goods we export outside the EU?
A. No. We do not have this information but if you logon to http://mkaccdb.eu.int this website should be able to give you an indication.
Q. If the wrong details have been declared at the time of export can we amend the details with Customs.
A. Both UK Customs and ourselves are unable to amend a NCTS once it has been released to transit and the vehicle has left.
In the event of an error on a NCTS we will need to send a letter to the foreign Customs informing them of the error and what the correct details should be. Errors are covered by the EU regulations covering the issue of transit documents.
If a NES has been completed incorrectly then a C81 will need to be completed and sent to Customs, we can then send you an amended copy of the NES.
If we are amending the Customs Procedure Code (CPC) although Customs will confirm the statistical information has been updated the NES cannot be used as evidence of export.
Q. How
to complete an EUR1?
How to complete an EUR1 (click here for an Example)