Maps & directions
Dover Office
Click here for a map to the Dover Office
From the A20 turn into The Viaduct, sign posted Freight Clearance and follow the road into Lord Warden Square. We are in Lord Warden House in Lord Warden Square.
Folkestone office
Click here for a map to the Folkestone Office
New Access for Custom Clearance Goods entering the UK
UK All goods arriving into the UK which require customs clearance can now be processed by Channel Ports at the Total station of the Eurotunnel terminal in Folkestone.You can now easily rejoin directly the M20 without diverting your journey and save even more time. Simply follow the directions indicated on the map overleaf.
For Export vehicles, approach the EuroTunnel terminal as normal, junction 11a from the M20. When the vehicle arrives at the freight check-in booths The driver must inform the operator they require customs clearance and they will direct the vehicles from there to our office.
