FAQs & Resources
Please complete our enquiry form and one of our team will be in touch; enquiry form.
You are invoiced at the beginning of the month for the declarations you have made in the previous month. You will only be invoiced for the successful transactions made through CustomsPro.
Yes, you can stop using the CustomsPro system when you choose.
The onboarding process typically takes 12 working hours.
Complete the enquiry form and one of our team will be in touch.
As a CustomsPro customer you will be charged a single flat fee for all standard export clearances. T1 Transit documents are also free of charge if these are completed alongside the export declaration.
Useful links
External Link
BIFA Standard Trading Conditions (2021)External Link
CustomsPro API DocumentExternal Link
CustomsPro API Document (ENS Safety & Security)Download
Direct Rep FormDownload
Joint Direct Rep FormExternal Link
New Safety and Security GB datasetExternal Link
Safety and Security requirements from 31st January 2025