CustomsPro should not be used for the export of Excise goods, particularly when these goods are in a Duty Suspended state. The reason behind this restriction lies in the requirement of including the Electronic Case Management System (ECMS) reference in a specific field of the export declaration. Unfortunately, CustomsPro currently does not support the inclusion of this critical information.
If you have any shipments of this nature, we kindly request that you refrain from entering them onto CustomsPro. Instead, please open a support ticket with us, and our support team will take it from there. They will be responsible for completing the necessary declaration on your behalf. As part of this process, our staff will also reach out to the exporter, if needed, to confirm whether the goods are indeed duty suspended. In such cases, they will obtain the required ECMS number. If the goods are duty paid, an ECMS number is not necessary.
To aid in identifying Excise dutiable goods, please take note that the first 4 characters of the commodity code are as follows:
2205 (Fortified Wines)
2207 (Ethyl Alcohol)
Furthermore, please be aware that goods covered by a commodity code starting with 2208 (spirits such as Whisky, Vodka, etc.), as well as 2402 (Cigarettes) and 2403 (Tobacco), ChannelPorts prohibit involvement in the clearance of these goods.